In our knowledge-based economy, people are hired for their brains. We make tens of thousands of decisions every day. Some of which may radically affect our lives or the lives of others. Making better decisions reduces risk, improves both safety and efficiency and increases employee engagement. Less effort is wasted on re-work due to errors. […]
In different industries around the world, various terms for human factors are used such as (Air) Crew / Rail / Team Resource Management.
Very few of us have ever received any formal training in decision making or safety (risk) assessment training, this has led to weakness in personal, industry and public risk perception.
Considerable use is made of incident and accident case studies to inform about and then learn from the issues which caused problems.
In general: 6-20% performance improvement ref: UK HSE Factoring the Human Vol: 3 of 3 P3 1.2.2 In civil aviation: A 54% decline in human error Offshore helicopter community after introduction of Crew Resource Management training Post HF programme surveys showed an 8% reduction in quality lapses and that as a result […]